ITIL CSI - Pre course preperation.

[Trebz]

Hi All

I am due to attend the ITIL CSI course soon, are there any online resources which I could use as preparation for the course.

Many thanks

[UKVIKING]

You could get the ITIL: CSI Booklet ie the Key Guides if you dont have the 5 books

[Trebz]

Thanks John

You mean this one: amazon. co. uk / Continual-Service-Improvement-George-Spalding/dp/0113310498

I just did a quick google shopping search and that was at the top of the results list.



[Admin: Edited to remove link]

[UKVIKING]

You want the Key Guides books.

However, the book you shown is fine