Hi All
I am due to attend the ITIL CSI course soon, are there any online resources which I could use as preparation for the course.
Many thanks
ITIL CSI - Pre course preperation.
Thanks John
You mean this one: amazon. co. uk / Continual-Service-Improvement-George-Spalding/dp/0113310498
I just did a quick google shopping search and that was at the top of the results list.
[Admin: Edited to remove link]
You mean this one: amazon. co. uk / Continual-Service-Improvement-George-Spalding/dp/0113310498
I just did a quick google shopping search and that was at the top of the results list.
[Admin: Edited to remove link]
IT Service Desk Manager
ITIL V3 Foundation Certificate Holder
ITIL V3 Foundation Certificate Holder