SLA's in TSRM (aka Maximo)

Discussion of any ITIL or related issues that don't fit well into any of the above.
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Maykov
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UKVIKING
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Sat Aug 22, 2009 4:40 am

John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Maykov
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Diarmid
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Mon Aug 24, 2009 12:48 pm

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Maykov
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mnsmith
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Mick Smith
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nasz
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Sun Aug 08, 2010 9:13 pm

We use Maximo - but not the SLA feature - however IBM are strongly pushing us towards Tivoli - even though we do have a enterprise monitoring solution in place.
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