Service Catalog - Multi-tiered hosting in single tiered cntr

Discussion of any ITIL or related issues that don't fit well into any of the above.
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tsuttonva
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Fri Sep 24, 2010 10:01 am

Does anyone have experience or recommendations for how to create multi-tiered hosting services in a single tiered data center? "de-tiering" portions of the active Tier 3 data center space seems wasteful so we are considering building into an additional area and provisioning to handle workloads requiring only Tier 2 service, therefore we can charge for only Tier 2 service. We can then single cord all of the equipment in the new Tier 2 area, but the real question is whether we can effectively/appropriately price the Tier 2 equipment to differentiate from the Tier 3 equipment. Big investments like the generators will still power the entire entire facility.

Has anyone run into this situation before? Looking for any alternatives we can consider to solve the dilemma.

Thanks,
Tom


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