I'm an ITIL Expert certified professional. At my work I simply help people.
Over last years I observed that despite of amazing computer power growth, end user services are still not as good as they should be.
I found that IT universities teach more about hardware and software than about people behavior and communication.
I focused on small and medium companies: how can I help them to learn more about ITIL and its benefits?
This way I came to conclusion that I can write a book. Funny, comprehensive, cheap and targeted on IT specialists. The book that would change this situation.
Here is it:
[Removed - Direct links are not allowed. Admin]
If you like this idea, please sponsor it or share with your friends or on social media.
If you dislike it or have another idea that could address this challenge, please contact me or simply reply on this post.
I would be more than happy to hear what you think!
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Discussion of any ITIL or related issues that don't fit well into any of the above.
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