Outage and Maintenance Email template

Discussion of any ITIL or related issues that don't fit well into any of the above.
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Posts: 1
Joined: Sun May 08, 2016 8:00 pm

Mon May 09, 2016 3:54 pm

Can anyone help me with a proper email Outage and maint email for a company with about 1400 users and different apps

Thank You

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ITIL Expert
ITIL Expert
Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Tue May 10, 2016 1:52 am


Dear user,

You are so screwed because your service provider is incapable of actual thought, thinking and planning

What ever your company paid for this lack of capability, it appears to be fit for purpose

Some one other than the Service Provider
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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