A word please...

Discussion of any ITIL or related issues that don't fit well into any of the above.
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Joined: Mon Nov 07, 2016 7:00 pm

Tue Nov 08, 2016 5:06 am


I hope I am not disturbing you for a trivial question - but I have not been able to find a simple answer on the web or via colleagues.

I am searching for a word... a word I hope is available in the ITIL-nomenclature.

Is there a single ITIL-word for "everyone in an organisation that supports, plan, maintain, govern, procure every IT service and process for the end user to have a finished and working service".

"IT-diety"? Probably not. "IT service generator". I guess that there should be such a word in the big ITIL-universe - so if anyone know, please tell me.

Thank you in advance! :D

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Tue Nov 08, 2016 1:48 pm

it is not a single word

It is IT service Management
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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