Is logging an incident for every call necessary?

An open discussion on issues related directly or primarily to the service or help desk.
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Benson112
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Benson112
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Doober
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mredekar
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UKVIKING
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Thu Apr 24, 2008 7:50 am

John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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UrgentJensen
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Thu Apr 24, 2008 8:19 am

Did I just say that out loud?

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Diarmid
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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mredekar
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Change Management is POWER & CONTROL. /....evil laughter
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