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Name for first / second Line Support Group

An open discussion on issues related directly or primarily to the service or help desk.
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tmfoughty

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Thu Apr 28, 2005 3:45 pm



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rjp
ITIL Expert
ITIL Expert
Posts: 255
Joined: Fri Mar 11, 2005 7:00 pm
Location: Melbourne, Australia

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Sun Jun 19, 2005 2:21 am

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