ITIL without an ITIL based desk? will it last?

An open discussion on issues related directly or primarily to the service or help desk.
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zoe41
Itiler
Itiler
Posts: 21
Joined: Sun Jun 22, 2008 8:00 pm

Thu Oct 09, 2008 10:08 am



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Diarmid
ITIL Expert
ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Thu Oct 09, 2008 10:34 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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