Brighttalk presentation by me tomorrow

An open discussion on issues related directly or primarily to the service or help desk.
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UKVIKING
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Tue Aug 10, 2010 2:30 pm

I and TCO69 are doing presentations on brighttalk


www DOT brighttalk DOT com SLASH webcast SLASH 21749


John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Timo
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Tue Aug 10, 2010 5:43 pm

Is it on how Change Management will save the world? :lol:
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UKVIKING
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Wed Aug 11, 2010 1:26 am

no

i talk about setting up a global service desk

besides

I have yet seen a CR to save the world
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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