Service request Template

An open discussion on issues related directly or primarily to the service or help desk.

Service request Template

Poll ended at Wed Sep 22, 2010 8:13 am

Service request Template
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Diarmid
ITIL Expert
ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Tue Aug 24, 2010 6:02 pm

So "need help urgent" was a bit of an exaggeration, and "actually i don't have any idea how to do" was not exactly true.

If you want help with something you have done, why not tell us what you have done? It's a two way street here.

Considering how generic your request was, you got a lot of "help". But now you say you already know the basics, so maybe it did not help you anyway?

Try reading the contributions of myself, UK, Timo and at least ten others over several years, and then see if you can justify your accusation about us not helping. A complete novice, with a little common sense, could get half way to expert, just from the content of this forum.


"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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