Major Incident Flow Chart

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Posts: 1
Joined: Tue Nov 20, 2018 8:47 am

Tue Nov 20, 2018 8:52 am

Anyone know where I can find a good flow chart for the Major Incident procedure? I'm trying to make one, but need some inspiration... :)

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ITIL Expert
ITIL Expert
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Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Fri Nov 23, 2018 3:32 am

Two things where this can be found

the ITIL Books - even the key guides

and google it
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Joined: Fri Nov 23, 2018 7:13 am

Fri Nov 23, 2018 7:25 am

For sure, EMEC should be part of such Flow Chart
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