How technical should a Known Error Record get?

Discussion on issues related directly or largely to ITIL problem management.
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Katherine
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Thu Apr 17, 2008 3:42 am

Last edited by Katherine on Thu Apr 17, 2008 6:24 am, edited 1 time in total.


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UKVIKING
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Thu Apr 17, 2008 4:17 am

John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Mark-OLoughlin
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Thu Apr 17, 2008 4:40 am

Mark O'Loughlin
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Katherine
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Thu Apr 17, 2008 4:51 am

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Diarmid
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Thu Apr 17, 2008 4:52 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Diarmid
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Thu Apr 17, 2008 5:06 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Katherine
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Thu Apr 17, 2008 5:08 am

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Diarmid
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Thu Apr 17, 2008 5:19 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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UKVIKING
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Thu Apr 17, 2008 5:23 am

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Katherine
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Thu Apr 17, 2008 5:30 am

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