Questions on Incident Classification

Discussion on issues related directly or largely to ITIL problem management.
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fralaw
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Fri Jul 18, 2008 1:08 am



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Diarmid
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Fri Jul 18, 2008 2:58 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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