Are defects found during development Problems or Incidents?

Discussion on issues related directly or largely to ITIL problem management.
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fralaw
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Thu Oct 16, 2008 2:12 am



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Diarmid
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Thu Oct 16, 2008 3:01 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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UrgentJensen
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Thu Oct 16, 2008 5:00 am

Did I just say that out loud?

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fralaw
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Thu Oct 16, 2008 10:53 pm

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DYbeach
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Thu Oct 16, 2008 10:57 pm

DYbeach
ITIL V3 Release, Control & Validation,
ITIL V3 Operation SUpport & Analysis
PMI CAPM (R)

"In times of universal deceit, telling the truth will be a revolutionary act." George Orwell
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Diarmid
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Fri Oct 17, 2008 3:14 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Marcel
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Mon Nov 24, 2008 5:26 pm

Manager of Problem Management
Fortune 100 Company
ITIL Certified
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RT
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Mon Jan 26, 2009 9:03 am

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UKVIKING
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Mon Jan 26, 2009 9:31 am

John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
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Wed Jan 28, 2009 5:46 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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