Criteria for Problem - Major Incident with "RC" =

Discussion on issues related directly or largely to ITIL problem management.
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nzmoko
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Posts: 18
Joined: Thu Aug 28, 2008 8:00 pm

Tue Feb 24, 2009 6:56 pm



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Diarmid
ITIL Expert
ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Wed Feb 25, 2009 5:02 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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Brian1
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Posts: 18
Joined: Thu May 22, 2008 8:00 pm
Location: Toronto, ON, Canada

Wed Feb 25, 2009 10:55 am

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UKVIKING
ITIL Expert
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Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Wed Feb 25, 2009 11:54 am

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Brian1
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Posts: 18
Joined: Thu May 22, 2008 8:00 pm
Location: Toronto, ON, Canada

Wed Feb 25, 2009 1:01 pm

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Diarmid
ITIL Expert
ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Wed Feb 25, 2009 1:15 pm

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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UKVIKING
ITIL Expert
ITIL Expert
Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Wed Feb 25, 2009 1:18 pm

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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nzmoko
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Posts: 18
Joined: Thu Aug 28, 2008 8:00 pm

Thu Feb 26, 2009 7:39 pm

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