Incident to Problem Decision Point

Discussion on issues related directly or largely to ITIL problem management.
Post Reply
User avatar
PTrenkner
Newbie
Newbie
Posts: 2
Joined: Mon Jun 15, 2009 8:00 pm

Tue Jun 16, 2009 2:38 pm



User avatar
Diarmid
ITIL Expert
ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Tue Jun 16, 2009 5:59 pm

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
User avatar
UKVIKING
ITIL Expert
ITIL Expert
Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Wed Jun 17, 2009 2:45 am

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
User avatar
Diarmid
ITIL Expert
ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Wed Jun 17, 2009 4:17 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
User avatar
UKVIKING
ITIL Expert
ITIL Expert
Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Wed Jun 17, 2009 4:37 am

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
User avatar
Diarmid
ITIL Expert
ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Wed Jun 17, 2009 4:46 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
User avatar
eisbergsk
ITIL Expert
ITIL Expert
Posts: 83
Joined: Sun Oct 31, 2004 7:00 pm
Location: Sask, Canada

Sun Jun 21, 2009 7:53 pm

In theory, there is no difference between theory and practice.
In practice, there is!
User avatar
PTrenkner
Newbie
Newbie
Posts: 2
Joined: Mon Jun 15, 2009 8:00 pm

Mon Jul 06, 2009 9:25 am

Post Reply