problem is open: incident service level does what?

Discussion on issues related directly or largely to ITIL problem management.
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tmack
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Wed Jul 01, 2009 10:46 am



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UKVIKING
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Wed Jul 01, 2009 10:59 am

John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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thechosenone69
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Wed Jul 01, 2009 11:02 am

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UKVIKING
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Wed Jul 01, 2009 12:43 pm

John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Diarmid
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Wed Jul 01, 2009 12:48 pm

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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