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Problem closed - Known error still open

Posted: Fri Sep 13, 2013 9:50 am
by elbow
Hi guys

Does anyone know of a situation when a problem can be closed and the Known error left open?

Perhaps when the known error is an accepted risk?

Look fwd to any help, cheers!

Known error is acceptable

Posted: Wed Jan 29, 2014 11:43 pm
by MadhavaVermaDantuluri
There can be few occasions like,
- known error can not designed as per functionality
- Known error can accommodated into change but not yet approved.