Problem management customer service
Posted: Tue Feb 04, 2014 4:09 pm
Hio guys
Looking to get feedback from internal customers as to what they think of our PM service to date.
looking to make it about a page, 8 questions-ish - Short and sweet
1. how do you rate Pm 0-10
2. what would you like us to stop/start/continue (comments box)
and so on with a mix of 1-10 and comment boxes
3. perhaps something around awareness of the function...
Just struggliing to think of the right questions which could provide useful feedback - Perhaps you guys have done something similar?
Any pointers greatly appreciated
Looking to get feedback from internal customers as to what they think of our PM service to date.
looking to make it about a page, 8 questions-ish - Short and sweet
1. how do you rate Pm 0-10
2. what would you like us to stop/start/continue (comments box)
and so on with a mix of 1-10 and comment boxes
3. perhaps something around awareness of the function...
Just struggliing to think of the right questions which could provide useful feedback - Perhaps you guys have done something similar?
Any pointers greatly appreciated