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Discussion on issues related directly or largely to ITIL problem management.
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lassaad2k
- Newbie

- Posts: 1
- Joined: Tue Apr 15, 2014 8:00 pm
Wed Apr 16, 2014 4:04 pm
Dear All,
I would like to know what is the best way to report repeated incidents, I' m interested to learn different best practices
Thank You
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UKVIKING
- ITIL Expert

- Posts: 3639
- Joined: Fri Sep 15, 2006 8:00 pm
- Location: London, UK
Thu Apr 17, 2014 1:56 am
The same way you report any incident
ITIL is IT SM Best practice
John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter