Best way to Report Repeated Incidents

Discussion on issues related directly or largely to ITIL problem management.
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lassaad2k
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Joined: Tue Apr 15, 2014 8:00 pm

Wed Apr 16, 2014 4:04 pm

Dear All,

I would like to know what is the best way to report repeated incidents, I' m interested to learn different best practices

Thank You


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UKVIKING
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Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Thu Apr 17, 2014 1:56 am

The same way you report any incident

ITIL is IT SM Best practice
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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