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Best way to Report Repeated Incidents

Posted: Wed Apr 16, 2014 4:04 pm
by lassaad2k
Dear All,

I would like to know what is the best way to report repeated incidents, I' m interested to learn different best practices

Thank You

Posted: Thu Apr 17, 2014 1:56 am
by UKVIKING
The same way you report any incident

ITIL is IT SM Best practice