What does ITIL stand for?
- britnilinda
- Newbie
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- Joined: Fri Jun 21, 2013 8:00 pm
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Hello everybody, I am gonna asking you a vague question that what does ITIL stand for?
So you have puchased a book, paid for an exam and you have no idea what you are studying ?
Try google
Try the official site
quit being so lazy and do some research on your own as to what ITIL is ...let alone what ITSM is
You will be the one taking the exam none of us have to take your exam
you are the one who is spending their own money for the course
Try google
Try the official site
quit being so lazy and do some research on your own as to what ITIL is ...let alone what ITSM is
You will be the one taking the exam none of us have to take your exam
you are the one who is spending their own money for the course
John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
- ChrisBianchi
- Newbie
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- Joined: Tue May 13, 2014 8:00 pm
This could be a trick question. ITIL used to be an acronym, but it isn't anymore. AXELOS Ltd. trademarked the phrase "ITIL" as a stand-alone phrase in July of 2013.
- ChrissyRayne
- Itiler
- Posts: 16
- Joined: Sun Sep 25, 2016 8:00 pm
ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL V3), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS 15000), the International Service Management Standard for IT service management, there are some differences between the ISO 20000 standard and the ITIL framework.
ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.
Since July 2013, ITIL has been owned by AXELOS, a joint venture between Capita and the Cabinet Office. AXELOS licenses organisations to use the ITIL intellectual property, accredits licensed examination institutes, and manages updates to the framework.
-from Wikipedia lol
ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.
Since July 2013, ITIL has been owned by AXELOS, a joint venture between Capita and the Cabinet Office. AXELOS licenses organisations to use the ITIL intellectual property, accredits licensed examination institutes, and manages updates to the framework.
-from Wikipedia lol