Known Error

Discussion on issues related directly or largely to ITIL problem management.
Post Reply
User avatar
Posts: 1
Joined: Tue Jul 16, 2013 8:00 pm

Wed Jul 17, 2013 1:44 pm


I am new to updating Known errors.
I have created problems and have found the RCA.
I am using ITSM tool

Please let me know how i can create Known error in ITSM/HP SIM
If any documents are available, that would be very helpful

Post Reply