i am auditing a financial information system in the Government Sector. Often Configuration Management and CMDB are not given enough priority or importance. I am looking to prove the need for effective CM / CMDB by citing instances of inefficiencies / delays / any other issues which could have be avoided if there was a proper CM process.
Where does poor CMDB show up in the form of consequences which can be substantiated as arising from poor CM / CMDB. What are related evidences which can be collected. Help me with your experience. Thank you!
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